Get in touch with StudioUI.
Sales, support, partnerships or a bug — send a message and we’ll get back to you, usually within one business day.
Prefer email? Write to us directly at [email protected].
Quick answers before you write
A lot of messages we get are already answered in a minute or two of reading — here are the shortcuts.
Setting up or connecting the plugin?
The documentation covers installing StudioUI, connecting a site to hosted compute with a one-time code, buying credits and going Pro with your own keys. If generation isn’t working on your site, include your site URL and what the studio shows on screen when you write in — it usually halves the back-and-forth.
Question about pricing or credits?
The pricing page lists per-generation credit costs, pack sizes and what Pro ($149/yr) unlocks. The plugin is free to install and the Free tier needs no card, so the fastest answer to “will it work for us?” is often to install it and try.
Refunds and billing
Initial purchases carry a 14-day refund window — the details are in the refund policy. For anything about a specific order, use the form above with the email address you purchased with, and pick Sales & pricing as the topic.
Agencies, resellers and partnerships
If you want to white-label StudioUI on client sites or resell generation credits to your members, say a little about your setup (number of sites, rough volume) and choose Partnership / reseller — that routes it to the right conversation straight away.
Found a bug?
Choose Bug report and include your WordPress version, what you clicked, and what happened versus what you expected. Screenshots help enormously.
We answer every message, typically within one business day.